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IMPORTANT :
Merci de renseigner TOUTES les informations sur votre adresse lors du paiement (bâtiment, accès, code, interphone, etc.) afin d'assurer la bonne livraison de votre commande.
Désormais, les commandes non livrées à cause d'un défaut d'adresse ou d'un manque d'informations de votre part ne feront plus l'objet d'un remboursement intégral (les frais de port resteront à votre charge même si le colis n'est pas livré !).
Merci de votre compréhension.
K
POLITIQUE DE RETOUR
In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 1 4 days from receipt of your products to exercise your right of withdrawal without having to justify reasons. nor to pay a penalty (excluding return costs).
Returns are to be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged.
Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.
You are responsible for the return costs.
In addition to this, you need to know more about it.
In the event of exercise of the right of withdrawal, the company Kojie San - France will reimburse the sums paid, within 14 days of notification of your request and via the same means of payment as that used when ordering.
