{"id":10,"date":"2024-11-25T17:40:29","date_gmt":"2024-11-25T17:40:29","guid":{"rendered":"http:\/\/kojic-skin-europe.local\/?page_id=10"},"modified":"2026-03-30T10:07:24","modified_gmt":"2026-03-30T08:07:24","slug":"politique-remboursements-retours","status":"publish","type":"page","link":"https:\/\/kojicskin-europe.com\/nl_be\/politique-remboursements-retours\/","title":{"rendered":"Politique en mati\u00e8re de remboursements et de retours"},"content":{"rendered":"
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Politique en mati\u00e8re de remboursements et de retours<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Conform\u00e9ment aux dispositions de l’article L.121-21 du Code de la Consommation, vous disposez d’un d\u00e9lai de r\u00e9tractation de <\/span>14 jours<\/b> \u00e0 compter de la r\u00e9ception de vos produits pour exercer votre droit de r\u00e9traction sans avoir \u00e0 justifier de motifs ni \u00e0 payer de p\u00e9nalit\u00e9 (hors frais de retour). <\/span><\/p>\n

Les retours sont \u00e0 effectuer dans<\/span> leur \u00e9tat d’origine et complets <\/b>(emballage, accessoires, notice). Dans ce cadre, votre responsabilit\u00e9 est engag\u00e9e. <\/span><\/p>\n

La soci\u00e9t\u00e9 Kojic Skin Europe ne saurait \u00eatre tenue responsable des modifications de livraison d\u00e9cid\u00e9es unilat\u00e9ralement par le transporteur (changement de point relais, reprogrammation, retard, etc.).<\/p>

En cas de non\u2011retrait du colis dans les d\u00e9lais impartis par le transporteur, et si un remboursement ou un renvoi de commande est demand\u00e9, les frais d\u2019exp\u00e9dition; aller et retour,  restent int\u00e9gralement \u00e0 la charge du client.<\/p>\n

Tout dommage subi par le produit \u00e0 cette occasion peut \u00eatre de nature \u00e0 faire \u00e9chec au droit de r\u00e9tractation.<\/span>Les frais de retour sont \u00e0 votre charge.<\/b><\/p>\n

En cas d’exercice du droit de r\u00e9tractation, la soci\u00e9t\u00e9 Kojic Skin – Europe proc\u00e9dera au remboursement des sommes vers\u00e9es, dans un d\u00e9lai de <\/span>14 jours<\/b> suivant la notification de votre demande et via le m\u00eame moyen de paiement que celui utilis\u00e9 lors de la commande. <\/span><\/p>\n

Pour tout retour d’article, merci de contacter notre service client par e-mail \u00e0 contact@kojicskin- europe.com. Apr\u00e8s accord de notre part, vous b\u00e9n\u00e9ficiez de 14  ours pour nous renvoyer l\u2019article.<\/span><\/p>\n

Notez que les produits devront \u00eatre retourn\u00e9s dans leur emballage d\u2019origine, non d\u00e9ball\u00e9s et ne <\/span>devront pas avoir \u00e9t\u00e9 utilis\u00e9s. Une fois l\u2019article r\u00e9ceptionn\u00e9, vous serez rembours\u00e9 sous 14 jours.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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IMPORTANT ! <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Merci de renseigner TOUTES les informations sur votre adresse lors du paiement (b\u00e2timent, acc\u00e8s, code, interphone, etc.) afin d’assurer la bonne livraison de votre commande. D\u00e9sormais, les commandes non livr\u00e9es \u00e0 cause d’un d\u00e9faut d’adresse ou d’un manque d’informations de votre part ne feront plus l’objet d’un remboursement int\u00e9gral (les frais de port resteront \u00e0 votre charge m\u00eame si le colis n’est pas livr\u00e9 !).<\/p>

L’adresse de retour est :\u00a0
Kojic huid - Europa
87 La Guyonniere<\/span><\/p>

53110 ST JULIEN DU TERROUX, <\/span>FRANCE<\/span><\/p>

Merci de votre compr\u00e9hension.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Politique en mati\u00e8re de remboursements et de retours Conform\u00e9ment aux dispositions de l’article L.121-21 du Code de la Consommation, vous disposez d’un d\u00e9lai de r\u00e9tractation de 14 jours \u00e0 compter de la r\u00e9ception de vos produits pour exercer votre droit de r\u00e9traction sans avoir \u00e0 justifier de motifs ni \u00e0 payer de p\u00e9nalit\u00e9 (hors frais […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"\nPolitique en mati\u00e8re de remboursements et de retours - 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