{"id":10,"date":"2024-11-25T17:40:29","date_gmt":"2024-11-25T17:40:29","guid":{"rendered":"http:\/\/kojic-skin-europe.local\/?page_id=10"},"modified":"2026-03-30T10:07:24","modified_gmt":"2026-03-30T08:07:24","slug":"politica-dei-rimborsi-e-delle-restituzioni","status":"publish","type":"page","link":"https:\/\/kojicskin-europe.com\/it\/politique-remboursements-retours\/","title":{"rendered":"Politica di rimborso e restituzione"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67c15a80 e-flex e-con-boxed e-con e-parent\" data-id=\"67c15a80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e79178 elementor-widget elementor-widget-heading\" data-id=\"9e79178\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politica di rimborso e restituzione<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30c2ea45 elementor-widget elementor-widget-text-editor\" data-id=\"30c2ea45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Conformemente alle disposizioni dell'articolo L.121-21 del Codice del consumo francese, il cliente dispone di un periodo di recesso pari a <\/span><b>14 giorni<\/b><span style=\"font-weight: 400;\"> dalla data di ricevimento dei prodotti per esercitare il diritto di recesso senza dover fornire alcuna motivazione o pagare alcuna penale (escluse le spese di restituzione).&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I resi devono essere effettuati entro<\/span><b> nel loro stato originale e completo <\/b><span style=\"font-weight: 400;\">(imballaggio, accessori, istruzioni). In questo caso, il cliente \u00e8 responsabile.&nbsp;<\/span><\/p>\n<p>La soci\u00e9t\u00e9 Kojic Skin Europe ne saurait \u00eatre tenue responsable des modifications de livraison d\u00e9cid\u00e9es unilat\u00e9ralement par le transporteur (changement de point relais, reprogrammation, retard, etc.).<\/p><p>En cas de non\u2011retrait du colis dans les d\u00e9lais impartis par le transporteur, et si un remboursement ou un renvoi de commande est demand\u00e9, les frais d\u2019exp\u00e9dition; aller et retour,&nbsp; restent int\u00e9gralement \u00e0 la charge du client.<\/p>\n<p><span style=\"font-weight: 400;\">Eventuali danni subiti dal prodotto in questa occasione possono essere tali da annullare il diritto di recesso.<\/span><b>Le spese di restituzione della merce sono a carico del cliente.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Se l'utente esercita il diritto di recesso, Kojic Skin - Europe rimborser\u00e0 le somme versate entro un periodo di tempo di <\/span><b>14 giorni<\/b><span style=\"font-weight: 400;\"> a seguito della notifica della richiesta e utilizzando lo stesso mezzo di pagamento utilizzato per l'ordine.&nbsp;<\/span><\/p>\n<p>Per tutti i resi, si prega di contattare il nostro servizio clienti via e-mail all'indirizzo contact@kojicskin-.&nbsp;<span style=\"font-size: 14px;\">europe.com. Una volta ottenuto il nostro consenso, avete 14 giorni di tempo per restituirci l'articolo.<\/span><\/p>\n<p><span style=\"font-size: 14px;\">I prodotti devono essere restituiti nella loro confezione originale, non aperta e non devono essere danneggiati in alcun modo.&nbsp;<\/span><span style=\"font-size: 14px;\">non devono essere stati usati. Una volta ricevuto l'articolo, il rimborso avverr\u00e0 entro 14 giorni.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-234b6f2 elementor-widget elementor-widget-heading\" data-id=\"234b6f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">IMPORTANTE! <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87c3e5e elementor-widget elementor-widget-text-editor\" data-id=\"87c3e5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Al momento del pagamento, vi preghiamo di inserire tutte le informazioni relative al vostro indirizzo (edificio, accesso, codice, citofono, ecc.) per garantire la corretta consegna dell'ordine. D'ora in poi, gli ordini non consegnati a causa di un errore di indirizzo o di una mancanza di informazioni da parte vostra non saranno pi\u00f9 rimborsati per intero (dovrete comunque pagare le spese di spedizione anche se il pacco non viene consegnato).<\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">L'indirizzo di ritorno \u00e8 :\u00a0<br class=\"wixui-rich-text__text\" \/>Pelle kojica - Europa<br class=\"wixui-rich-text__text\" \/>87 La Guyonniere<\/span><\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">53110 ST JULIEN DU TERROUX, <\/span><span class=\"wixui-rich-text__text\">FRANCIA<\/span><\/p><p>Grazie per la vostra comprensione.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique en mati\u00e8re de remboursements et de retours Conform\u00e9ment aux dispositions de l&rsquo;article L.121-21 du Code de la Consommation, vous disposez d&rsquo;un d\u00e9lai de r\u00e9tractation de 14 jours \u00e0 compter de la r\u00e9ception de vos produits pour exercer votre droit de r\u00e9traction sans avoir \u00e0 justifier de motifs ni \u00e0 payer de p\u00e9nalit\u00e9 (hors frais [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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