{"id":10,"date":"2024-11-25T17:40:29","date_gmt":"2024-11-25T17:40:29","guid":{"rendered":"http:\/\/kojic-skin-europe.local\/?page_id=10"},"modified":"2026-03-30T10:07:24","modified_gmt":"2026-03-30T08:07:24","slug":"politik-erstattungen-ruckgaben","status":"publish","type":"page","link":"https:\/\/kojicskin-europe.com\/de\/politique-remboursements-retours\/","title":{"rendered":"Richtlinien f\u00fcr R\u00fcckerstattungen und R\u00fccksendungen"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67c15a80 e-flex e-con-boxed e-con e-parent\" data-id=\"67c15a80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e79178 elementor-widget elementor-widget-heading\" data-id=\"9e79178\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Richtlinien f\u00fcr R\u00fcckerstattungen und R\u00fccksendungen<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30c2ea45 elementor-widget elementor-widget-text-editor\" data-id=\"30c2ea45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Gem\u00e4\u00df den Bestimmungen des Artikels L.121-21 des Verbraucherschutzgesetzes haben Sie ein Widerrufsrecht von <\/span><b>14 Tage<\/b><span style=\"font-weight: 400;\"> ab dem Erhalt Ihrer Produkte, um Ihr Widerrufsrecht ohne Angabe von Gr\u00fcnden oder Zahlung einer Strafe (au\u00dfer R\u00fccksendekosten) auszu\u00fcben.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">R\u00fccksendungen sind in<\/span><b> in ihrem urspr\u00fcnglichen Zustand und vollst\u00e4ndig <\/b><span style=\"font-weight: 400;\">(Verpackung, Zubeh\u00f6r, Anleitung). In diesem Zusammenhang haften Sie.&nbsp;<\/span><\/p>\n<p>La soci\u00e9t\u00e9 Kojic Skin Europe ne saurait \u00eatre tenue responsable des modifications de livraison d\u00e9cid\u00e9es unilat\u00e9ralement par le transporteur (changement de point relais, reprogrammation, retard, etc.).<\/p><p>En cas de non\u2011retrait du colis dans les d\u00e9lais impartis par le transporteur, et si un remboursement ou un renvoi de commande est demand\u00e9, les frais d\u2019exp\u00e9dition; aller et retour,&nbsp; restent int\u00e9gralement \u00e0 la charge du client.<\/p>\n<p><span style=\"font-weight: 400;\">Jeder Schaden, den das Produkt bei dieser Gelegenheit erleidet, kann dazu f\u00fchren, dass das Widerrufsrecht vereitelt wird.<\/span><b>Die Kosten f\u00fcr die R\u00fccksendung sind von Ihnen zu tragen.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Im Falle der Aus\u00fcbung des Widerrufsrechts wird die Firma Kojic Skin - Europe die R\u00fcckerstattung der gezahlten Betr\u00e4ge innerhalb einer Frist von <\/span><b>14 Tage<\/b><span style=\"font-weight: 400;\"> nach der Benachrichtigung \u00fcber Ihren Antrag und \u00fcber das gleiche Zahlungsmittel, das Sie bei der Bestellung verwendet haben.&nbsp;<\/span><\/p>\n<p>F\u00fcr R\u00fccksendungen wenden Sie sich bitte per E-Mail an unseren Kundenservice unter contact@kojicskin-.&nbsp;<span style=\"font-size: 14px;\">europe.com. Nach unserer Zustimmung haben Sie 14 B\u00e4ren Zeit, um den Artikel an uns zur\u00fcckzuschicken.<\/span><\/p>\n<p><span style=\"font-size: 14px;\">Beachten Sie, dass die Produkte in ihrer Originalverpackung zur\u00fcckgeschickt werden m\u00fcssen, unge\u00f6ffnet und nicht&nbsp;<\/span><span style=\"font-size: 14px;\">d\u00fcrfen nicht benutzt worden sein. Sobald der Artikel bei uns eingegangen ist, erhalten Sie innerhalb von 14 Tagen eine R\u00fcckerstattung.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-234b6f2 elementor-widget elementor-widget-heading\" data-id=\"234b6f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">WICHTIG! <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87c3e5e elementor-widget elementor-widget-text-editor\" data-id=\"87c3e5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bitte geben Sie bei der Zahlung ALLE Informationen zu Ihrer Adresse an (Geb\u00e4ude, Zugang, Code, Gegensprechanlage usw.), damit Ihre Bestellung ordnungsgem\u00e4\u00df zugestellt werden kann. Ab sofort werden Bestellungen, die aufgrund einer falschen Adresse oder fehlender Informationen Ihrerseits nicht zugestellt werden, nicht mehr vollst\u00e4ndig erstattet (die Versandkosten bleiben auch bei Nichtzustellung des Pakets zu Ihren Lasten!)<\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">Die Absenderadresse ist :\u00a0<br class=\"wixui-rich-text__text\" \/>Kojic Skin - Europa<br class=\"wixui-rich-text__text\" \/>87 La Guyonniere<\/span><\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">53110 ST JULIEN DU TERROUX, <\/span><span class=\"wixui-rich-text__text\">FRANKREICH<\/span><\/p><p>Vielen Dank f\u00fcr Ihr Verst\u00e4ndnis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique en mati\u00e8re de remboursements et de retours Conform\u00e9ment aux dispositions de l&rsquo;article L.121-21 du Code de la Consommation, vous disposez d&rsquo;un d\u00e9lai de r\u00e9tractation de 14 jours \u00e0 compter de la r\u00e9ception de vos produits pour exercer votre droit de r\u00e9traction sans avoir \u00e0 justifier de motifs ni \u00e0 payer de p\u00e9nalit\u00e9 (hors frais [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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